CANCELLATION BEFORE allotment:
Order once placed can only be cancelled within 1 hours from the placing the order, you can write to our customer support team on firstname.lastname@example.org or call us on +91 98210 80207 In such cases, the order will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.
RETURN & REFUND POLICY
At Lanista Education, we do our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:
Full Refunds Possible If:
you did not receive portal; the ordered item(s) is past its expiry date.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 15 to 20 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 48 hours.
During peak seasons please allow up to 15-18 business days for your return to process.
How to Request a Refund:
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on email@example.com or call us on +91 98210 80207